Privacy Policy

Effective Date:  January 1, 2024

HijamahWorks/WeCare Rehab ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information.

1. Information We Collect
​We may collect the following types of information from you:

• Contact Information: Name, phone number, email address, and mailing address.
• Health Information: Details related to your wellness and health needs, as required for providing services.
• Payment Information: Credit or debit card details or other payment-related data.
• Appointment Information: Scheduling preferences, service history, and notes related to your visits.

2. How We Collect Information
We collect information through:

• Online forms on our website for booking or inquiries.
• Email, phone, or in-person interactions.
• Payment processing systems.
• Wellness assessments or questionnaires.

3. How We Use Your Information
We use your information for the following purposes:

• To schedule and confirm appointments.
• To deliver wellness services and personalized care.
• To process payments securely.
• To communicate with you via SMS, email, or phone about your appointments or clinic updates.
• To comply with legal and regulatory requirements.

​4.Information Sharing
We do not share or sell your information to third parties for marketing or promotional purposes.
We may share your information only under these circumstances:

• With Service Providers: Such as payment processors or IT support services, strictly for fulfilling our business operations.
• As Required by Law: To comply with legal obligations or respond to lawful requests.

Mobile opt-in consent is never shared with any party for any purpose.

5. Your Rights and Choices
You have the right to:

• Opt Out of Communications: To stop receiving SMS messages, reply with "STOP" or "UNSUBSCRIBE." For emails, click the unsubscribe link or contact us directly.
• Access or Update Your Information: Request corrections or updates to your personal information by contacting us.
• Withdraw Consent: You can withdraw your consent to our use of your information at any time, subject to legal or contractual limitations.

6. Data Security
We implement technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.

7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

• Phone: 647-725-2776
• Email: info@hijamahworks.com
• Mailing Address: 104-174 Mill St., Milton ON, L9T 1S2, Canada

8. Updates to This Privacy PolicyWe may update this policy from time to time. The effective date will be updated accordingly.

Terms & Conditions

Effective Date: January 1, 2024
​
These Terms & Conditions ("Terms") govern your use of our website, services, and communications. By accessing or using our website or services, you agree to comply with and be bound by these Terms.

1. Services Provided
HijamahWorks/WeCare Rehab offers wellness-related services, including but not limited to physical therapy, massage therapy, acupuncture and cupping. The specific terms of each service may be outlined in service agreements or at the time of booking.

2. Use of Our Website

• You agree to use our website only for lawful purposes and in compliance with these Terms.
• You are prohibited from using our website to distribute spam, malicious software, or any content that infringes on the rights of others.

3. Appointment Booking and Cancellations

• Appointments can be booked online, by phone, or in person.
• Cancellations must be made at least 24 hours in advance to avoid fees.
• Missed appointments without notice may be subject to a no-show fee.

4. Payment Terms

• Payment for services is due at the time of the appointment unless otherwise agreed upon.
• We accept debit, cash, credit cards, EMT, or other forms at the discretion of the clinic owner.
• Refunds or adjustments are subject to our refund policy, which will be communicated at the time of booking or payment.

5. Health Information and Disclaimer

• Our services are not a substitute for medical advice or treatment. Consult your physician or healthcare provider for specific medical concerns.
• By receiving services from us, you acknowledge that you have disclosed all relevant health conditions or concerns. It is your responsibility to keep the clinic and practitioner up to date as to any changes in your medications or health conditions. 

6. Intellectual Property

• All content on our website, including text, images, and graphics, is the intellectual property of HijamahWorks/WeCare Rehab and may not be used without our prior written consent.
• Unauthorized use of our intellectual property is prohibited.

7. Privacy and Communications

• By using our website or services, you consent to our use of your personal information as outlined in our Privacy Policy.
• SMS or email communications are subject to your opt-in consent. You can opt out at any time by following the instructions in our communications.

8. Limitation of Liability
To the fullest extent permitted by law:

• HijamahWorks/WeCare Rehab is not liable for any direct, indirect, or incidental damages arising from the use of our website or services.
• We do not guarantee uninterrupted or error-free access to our website or services.

9. Changes to These Terms
We may update these Terms from time to time. Continued use of our website or services after changes are made constitutes your acceptance of the revised Terms.

10. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
11. Contact Us
For any questions about these Terms, please contact us at:

• Phone: 647-725-2776
• Email: info@hijamahworks.com
• Mailing Address: 104-174 Mill St., Milton, Ontario, Canada