Privacy Policy

UPDATED:  January 1, 2025

HijamahWorks/The Health First Group - Heartland ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information.

1. Information We Collect
​We may collect the following types of information from you:
  • Contact Information: Name, phone number, email address, and mailing address.
  • Health Information: Details related to your wellness and health needs, as required for providing services.
  • Payment Information: Credit or debit card details or other payment-related data.
  • Appointment Information: Scheduling preferences, service history, and notes related to your visits.
  • SMS Opt-in: (Optional) In order to send you appointment Details, Confirmation, and Reminders 

2. How We Collect Information
We collect information through:
  • Online forms on our website for booking or inquiries.
  • Email, phone, or in-person interactions.
  • Payment processing systems.
  • Wellness assessments or questionnaires.
  • SMS Opt-in is by physical form

3. How We Use Your Information
We use your information for the following purposes:
  • To schedule and confirm appointments.
  • To deliver wellness services and personalized care.
  • To process payments securely.
  • To communicate with you via SMS, email, or phone about your appointments or clinic updates.
  • To comply with legal and regulatory requirements.

​4.Information Sharing
We do not share or sell your information to third parties for marketing or promotional purposes.
We may share your information only under these circumstances:
  • With Service Providers: Such as payment processors or IT support services, strictly for fulfilling our business operations.
  • As Required by Law: To comply with legal obligations or respond to lawful requests.

​SMS opt-in consent is never shared with any party for any purpose. We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.

5. Your Rights and Choices
You have the right to:
  • Opt Out of Communications: To stop receiving SMS messages, reply with "STOP" or "UNSUBSCRIBE." For emails, click the unsubscribe link or contact us directly.
  • Access or Update Your Information: Request corrections or updates to your personal information by contacting us.
  • Withdraw Consent: You can withdraw your consent to our use of your information at any time, subject to legal or contractual limitations.




6. Data Security
We implement technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.

7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
  • Phone: 647-725-2776
  • Email: info@hijamahworks.com
  • Address: 200 Matheson Blvd W #104, Mississauga ON, L4R5R7  

8. Updates to This Privacy Policy: We may update this policy from time to time. The effective date will be updated accordingly.

9. Data Sharing
  • Customer data is not shared with 3rd parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

​10. Messaging Terms and Conditions
  • By providing your phone number and agreeing to receive texts, you consent to receive text messages from HijamahWorks, from 647-725-2776 regarding your appointments. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 647-725-2776 or info@hijamahworks.com. Mobile opt-in information is never shared with third parties.

11. SMS Opt-in Form: (Optional) to be filled out on first clinic visit.